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COVID-19 SAFETY PROTOCOLS

Welcome to Kimpton Hotel Monaco Chicago. At this time, we are open and accepting guests.

We're continuing to monitor developments and following guidance provided by the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) and the State of Illinois. To help safeguard your health and best serve you during your stay with us, we've made necessary modifications to our amenities and services. In addition to our rigorous standard housekeeping routines, we've increased the frequency of our cleaning procedures and have put in place additional measures to enhance our disinfection protocol in public areas.

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Starting Monday, July 27, face coverings are required in all public spaces at our hotels in the Americas.

Kimpton Hotels & Restaurants Support AHLA's Safe Stay Initiative. Learn more here

Signature Kimpton Programs:

  • Where can I find coffee in the morning?
    • A coffee maker can be provided upon request
  • Morning Kick-Start will feature a "Kimpton Get Up + Go" playlist.
  • Evening Social Hour will now offer an opportunity to unwind and relax over a glass of wine in the comfort of your room. Visit the front desk for additional details.
  • Kimpton bikes are available on a first come first served basis and will have an additional layer of disinfection with the guest present prior to bike check out.
  • Robes for use during your stay are available upon request.
  • In-room Spa Services have been suspended

Parking Services:

  • Valet parking is $49 per night.

Housekeeping Services:

  • To protect the safety of our guests and employees, our housekeeping service is completely contactless. This means that our housekeeping team will not enter your room during your stay. Our team will check in daily via text to offer contactless delivery of towels, sheets or trash pick-up. You can also text us directly at 312-248-3555 to request delivery at any time including our "Forgot It, We Got It" items such as a toothbrush or razor.
  • We have removed certain guest room items (think throw pillows, pens/paper, books and robes) as a precautionary measure or in some cases made changes to other in room amenities. Learn more about Kimpton's Approach to Clean.

Minibar:

  • In need of a snack or a cold drink? Stop by the front desk to purchase a variety of mini-bar items from our pop-up bodega.

Dining Services:

  • Grab and Go items are available for purchase daily from Fisk & Co. Place an order ahead of time or stop by the restaurant to order with a host.
  • Fisk & Co. is open for dine-in and pick-up. View Hours or Make a Reservation.

In-Room Dining:

  • In Room Dining is available for breakfast and dinner. Place an in-room dining order by dialing extension 5350.

Concierge Services:

  • In need of Chicago restaurant recommendations for dine-in or delivery? Text us directly here 312-248-3555 for a curated list of our favorites.

Fitness Center:

  • The fitness center is open with social distancing guidelines.

Please don't hesitate to reach out directly to address any questions or concerns you have during your time here. For guest services, please contact talktous@monaco-chicago.com or 312-960-8500 with questions.